Several users have reported seeing items being duplicated when they sync their lists using the Zenbe Lists iPhone app.  This problem occurs when the sync operation is interrupted – either by the app exiting, or the phone losing network connectivity.  Any new lists or items that you have created may end up being duplicated (you won’t notice this, however, until the next successful sync operation).

Existing items – items that are already on our server – are not expected to have this problem.

We’re working on a solution to the problem, but until then we recommend that after creating new items you take extra care to make sure the next sync operation finishes normally.  Try not to exit the application until the little sync spinner finishes, and try not to do anything that might interrupt the network connection.

Thanks for your patience, and we apologize for any inconvenience this may cause.

This entry was posted on Tuesday, September 2nd, 2008 at 9:21 am and is filed under General. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.