Archive for April, 2009

New Features out on Zenbe for Business

Sunday, April 19th, 2009

We pushed a new release out last week, in case you didn’t notice.

Lots of minor enhancements, including a bubble previewer when you hover over a subject, but the important ones are:

Use Your Zenbe for Business account with ANY IMAP enabled address

Once you add another email address to Zenbe, you can see all its email in Zenbe, with all the advantages that gives you- integrated search, viewing and searching attachments, and more.

Zenbe also fetches and synchronizes any folders you have.

Add as many email addresses as you want.

You can also send an email from any email address.

Shareflow now open to all

You can now invite anyone to any Shareflow you create.  Once invited, they can create a profile, add comments to your shareflow, or add files.

Shareflow offers a simple yet powerful way to collaborate with colleagues, clients, customers… maybe some more people described by a word beginning with “c”, but you get the idea.

See http://www.zenbe.com/business/shareflow for more.

The Lady with the White Pointy Shoes

Wednesday, April 15th, 2009

I did head out into the pouring rain last night to get some bourbon, which, as you probably knew, cannot be substituted with brandy in bourbon and bacon ice cream.

I guess I should not have been surprised at the people you find in a downtown liquor store  minutes before closing.  In particular, there was one woman in particularly white,  non-functional shoes, garish red lipstick, and boldly dyed hair, buying a bottle of vodka, talking about the trip she was about to take, how the store keep would not see her for awhile, but it wouldn’t be as long as her last trip.   Not sure where you can go, that time of night, in that weather, in those shoes, with luggage and vodka in tow.

Been getting some feedback from users about how soft the Zenbe design is. The buttons are  muted, they say, a bit sleepy, a bit like a washed out movie.  They want some boldly dyed hair, some red lipstick. Maybe some white shoes.

There was no shortage of intelligent, spirited debate on every aspect of Zenbe, and still is. I used to be firmly in the “add more lipstick on those buttons” camp.

But I am glad to have lost a few rounds of that particular argument, because invariably, the next message from these very same people amounts to, “I get it now, Zenbe really is making my email better-the design really works!”  While you might think you want a bold send button, and sharp edges everywhere, what you really want is to focus on your communication, not a row of buttons. Minimalist controls that fade into the background until you want them might seem a bit washed out the first time you look a them, but make sense once you start using them. Those white shoes are not getting you very far.

After much scrutiny and feedback, maybe we got the basics of Zenbe down pretty good.

So now we can have spirited debates about everything else: marketing, features, finance, customers, and where to hang the neon art.

At least the ice cream was a big hit.

Do The Details Matter?

Tuesday, April 14th, 2009

Its late, its rainy, and I need some bourbon for an ice cream recipe I want to make.  I only have brandy.  I think its a very fine brandy, received as a gift years ago, patiently waiting in my liquor cabinet, but its not bourbon.  Do details like this matter?

I think they do.

Giving a demo of Zenbe for Business today, my prospective customer kept on saying “that’s neat!” He quipped at the big features, like Shareflow and Files View. He also quipped at how easy Zenbe makes it to organize email into folders.

He gave an uncontrolled “that’s neat” at  how you can share files with the “share as link” feature, either in the email composer or right from the “mail to” button in Files View.  Seems like a small feature, handy for sharing large files that people can’t get reliably in their inboxes.  But its also handy for sharing any file in a ubiquitous way, since the “share as link” function provides access to a web page where all of Zenbe’s file view functions are accessible. For example, people without MS Office can view word docs in their web browser.  Handy stuff.

Almost apologetically, Zenbe is comprised of  a host of small but time- and effort-saving features, that work within and beside the big features we explain on our website.

But the details do matter.

I need to go out and get the bourbon, don’t I?

Darn.

Why Shareflow?

Monday, April 13th, 2009

Email is a great communication tool.  Hundreds of millions of people spend their day getting work done, mostly in email. But it does have its problems. Especially when working with more than one other person.

When you collaborate with multiple people using email, you  assume that everybody is reading all your emails, in the right order, and saving them for later.  In real life, during a busy day, emails get lost, overlooked, read out of context, misplaced, accidentally deleted… And if a new person joins the conversation, how are they supposed to catch up?  Getting new people up to speed is especially important in the work place, where a lof of knowledge gets transferred, and quickly lost, via email.

This is not a new problem, and a lot of smart people have been creating some interesting solutions for a very long time.  Most of those, though, are designed by technical people, for technical people, and tend to be…  …complicated, and  never as effective as they should be.

Shareflow takes a different approach. A very, very simple approach. Each Zenbe for Business account starts out with a single flow for your team. You can add a comment, and it appears on the flow as if on a webpage.  Anyone on your team can add a comment to your comment, keeping the conversation together.

You can add a file, either from your desktop or easily  grab any attachement you have ever recevied or sent.  Comment on the file. Everyone on your team can view the file, and add their own comments.  All of Zenbe’s excellent file handling features, like MS Office doc rendering, or event handling from .ics attachments, all of that works on shareflow too, of course.

Need to collaborate on that new project with just a few people?  Create another flow, it takes a few seconds.  Regardless of how many separate flows you create, its very easy to keep current.  You can view all updates from any flow, or view updates flow-by-flow.

Want to invite your client to view the proposal and working docs, and see your comments?  Or add their own thoughts and avoid another giant carbon copy chain?  That’s easy, just invite them.   They won’t need a Zenbe account, they receive a URL to access the Shareflow directly, from any browser.

The best part of Shareflow is that all this knowledge and creativity is captured and searchable for all the participants to build on. No more searching for old emails, or reconstructing ideas from complicated email chains.

Take a look at Shareflow.  A picture, in this case, is worth more than a thousand words.

(Not keeping track how many words this video might be worth.)

Think Shareflow might help your business communications?  Why not sign up for the 30 day free trial?  And let us know what you think!

Zenbe for Business is Open for Business!

Sunday, April 5th, 2009

Oh my!  talk about overdue blogging.

We launched Zenbe for Business almost TWO WEEKS AGO!  Its true.  If you visit  zenbe.com you will see a new website pomoting a new product.  Its awesome, I have to say.  I liked Zenbe Personal, don’t get me wrong, but Zenbe for Business is so much faster, works so much better, and of course has Shareflow, the collaboration tool that lets me happily move away from the morass of services me and the team had been using until now.

We offer a free 30 day trial, so sign up and check it out.  Yes, we ask you for a credit card for the trial: that helps us keep out spammers, which improves the quality of our service.  Equally important, it quiet the bonking sound from the game of whack-a-mole we had been playing with spammers, who are attracted to new email services like…. like… I should stop here.

Since you probably know all about Zenbe Personal, let me talk about the single largest innovation in Zenbe for Business. We call it Shareflow, again showing our mastery at creating unassuming names for phenomenally useful features.

Shareflow  lets you create an interactive web page, invite people to it, and let everyone post comments, emails, events, files…. Of course everyone can use, find, and comment on anything in a Shareflow.  Its simple and effective.  I’ll comment on why Shareflow on exactly what Shareflow is effective at in an upcoming post, but in the meantime you can watch our simple demo….

What is Shareflow?

Zenbe Personal, the popular free service, is still live and supported, but signup is still closed.   You can login right from the new site, just use your zenbe username and password.