Tom and I squeaked into Return Path’s conference on email reputation and deliverability last Thursday. It was surprisingly worthwhile. I wanted to hear ISPs talk about their email policies, but I felt bad for the ISP panel people. They were smart, focused, clearly understood their role, their customers, and the impact of the trade offs they have to make. Meanwhile, the audience, composed of email marketers representing major brands, asked the silliest questions I could imagine, questions that spoke of a deep ignorance of how email operates. Come on, guys. If you are going to vibrate electrons enough to churn out hundred of million’s of email a year, you should take the time to know about FBLs and that spam-traps don’t sign up to buy perfume.
We got to hear Seth Godin give his typical energizing presentation on marketing, and on how not to approach it. Its always fun, and mildly irritating, to hear a passionate speaker tell you what you should already know, but can’t figure out how to put into practice. Seth is like Gary Vaynerchuck, or Jim Cramer, but for marketing, and better. Maybe you will learn something when you read his stuff, maybe not, but it will probably be entertaining.
After killing some time at Cosmic Collisions, I watched Fred Wilson and others talk about email and messaging. They mostly spoke about relevance. They wanted an email client that could show them what they cared about. Email’s last-in-first-out grid view doesn’t do the trick.
That is exactly why we created Zenbe. Of course we have the classic email view on the Email tab for now, but we are working on changing the way you interact with your email. Soon, we will release our “Favorites” view. This is essentially a different Inbox, with a different UI, that only shows communication from the people you care about. We would like to automatically determine who is important to you, and we will, someday, but for starters we let you pick who you care about, and then let you communicate and share in an interface that is much friendlier than traditional email clients.
Favorites is just a crude start. We really want to be able to create different groups, we call them networks, and communicate with them each in a different experience. An upcoming version of Zenbe will let me group my friends, or co-workers, or any overlapping network of contacts, and let me see all their communication, email, facebook updates, twits, shared files, events, anything I find appropriate, in a separate view.
Work email won’t get in the way of my social email. When I login to Zenbe and open a window, everything in that window will be relevant to what I want to do, then.
Zenbe has already improved your email experience, but you have not seen anything yet!
Now if Seth could help me explain that Zenbe is a purple cow…